Returns & Replacements
At MinoLure, we proudly stand behind our fishing lures and accessories, and the supplies of fishing gear produced in China are very cost-effective. If you are not satisfied with the original condition and/or performance of your purchased item, you may return the item within 30-days from ship date for a refund or replacement. To qualify for refund or replacement, items must be returned in their original packaging with all tags and stickers attached. Contact us to receive a return authorization and instructions. Please have your order number available.
Note the following:
- To obtain the return authorization, please provide us with the order number and reason for the return.
- Returns must include the original invoice or packing slip with the return authorization.
- We will not accept returned merchandise without a return authorization. Returns received without authorization will not be processed for refund or exchange.
- Once you receive a return authorization you may return unused items, in the original box with all accessories, warranty cards, owner's manuals, etc. within 30 days for an exchange or refund. Non-defective returns will be charged a 15% restock fee.
- Returns without the complete original packaging will not be accepted.
- Shipping and handling is non-refundable except in the case of defective merchandise shipped with in the United States (as determined by us).
- Shipping for returned merchandise must be pre-paid by the customer.
- Returns must be shipped to us via UPS, FedEx or USPS Priority Mail for tracking/confirmation purposes. MinoLure assumes no liability for loss or damage of returned packages.
- Please allow 4-6 weeks from the date we receive the return for credit.
- Returning merchandise nullifies your ability to take advantage of any promotions or rebates that may be associated with it.
Last Updated: 25 Aug 08:17 AM